Cue Sport Supplies Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website for purchases or subscriptions.

We commit ourselves to ensuring that your privacy is protected. Were you asked to provide certain information by which you can be identified by when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

As the Australian Privacy Act keeps changing and privacy issues in technology keep developing from time to time, we may change this policy by updating this page. Please check this page periodically to ensure that you are happy with any of our changes.

WHAT WE COLLECT :

1. Name, contact number and email address, which are used for instigating order tracking

2. Demographic information such as postcode, preferences and interests

3. Other information relevant to customer surveys and/or offers

We require this information to understand our customer’s needs and so we can provide better service and offers in the future.

RECORD KEEPING :

1. By law, we will be required to keep all invoices and online receipts for a minimum of seven years which we can use as proof of legal business and a way to improve our products and services.

2. Periodically, we may send promotional emails about new developed products, special or seasonal offers or other information which we believe you may find interesting via the email ID you provided.

3. Every so often, we may also contact you for market research purposes via (mostly) email or phone. We use the page and link click information in order to customize our website according to your interests.

SECURITY :

1. We follow Australia’s Privacy Act, hence, we are committed to ensuring that your personal information is safe and secure.

COOKIES :

1. Like every other system, a cookie is a small file which asks permission to be placed on your computer's hard drive. It can be deleted or removed anytime. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit our website.

2. Cookies allow our online applications to respond to you as an individual and tailor its functionality to your needs, likes, dislikes and preferences by gathering and analysing information about your preferences.

3. We use this cookie information for statistical analysis purposes like what people are looking for and what they want to buy during the season, then the data is removed.

4. All in all, cookies help us provide you a better browsing experience; it in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as at snookerstuff@yahoo.com.au. We will promptly correct any information found to be inaccurate as per your information.

Please contact us with any issues with our Privacy Policy issues and questions you might have.